FAQ

Q. What is Healthy Air Purifier?

It is a 6 stage residential air purifier designed to reduce airborne particles. The True HEPA filter is capable of removing up to 99.97% of all particles greater than or equal to 0.3 microns in size. This means it can capture particles that the eye cannot even see. carbon filter is capable or remove odor. 

Q. Why should I buy one?

Are you a smoker, pet owner or the devoted parent of a newborn, toddler or teen? Do you spend a lot of time indoors? Do you suffer from asthma, sneezing or watery eyes? Then indoor air quality should be part of your everyday consideration. 

Q: Where should I place my air purifier? 

In general, place the unit in a position that will allow the natural airflow within the environment to assist in distributing what the unit is producing, like next to incoming air vent. You also need to place the unit as close to the ceiling as possible or at least five feet from the floor to maximize effectiveness. 

Q. What size room is it suitable for?

This unit can handle large living spaces. It is difficult to give an estimate because the area cleaned also depends on how long the unit is running for. As a guide we say it can effectively clean up to 60 sq. meter rooms. Recycling the air 5 times in one hour. If your room is smaller, it will clean the air quicker. If your room is larger, it will recycle the air proportionately fewer times per hour. 

Q. How quickly does it clean the air?

At maximum fan speed the product will clean up to a 60 sq. meter room 5 times per hour. This means all the air in the room goes through the filters 5 times. 

Q. How big is it?

W210mm x D260mm x H290mm. 

Q. Is it heavy?

It weighs just less than 7KGS. 

Q. What color is it?

Cherry, Oak, Walnut, black, white., clear acrylic, black acrylic.

Q. What is the 6 stage purification process in HAP Air Purifier?

Washable pre-filter

• Removes the big particles from the air and pro-longs the life of the True HEPA filter.
• The washable filter gets dirty quickly so it needs to be hand washed frequently.
• It is coated in an anti-bacterial agent to prevent bacteria growth on its surface.

True HEPA filter

• True HEPA is recognized as the best method of filtering air due to its removal capacity
• HEPA (High Efficiency Particulate Air) Filter
• The filter is completely sealed in a frame as to be completely effective against dust mites, pollen, viruses, bacteria, mold spores and tobacco smoke.
• It can remove 99.97% of particles greater than or equal to 0.3 microns from the air
• It also has the ability to allow air to flow through it. 

Activated carbon filter

• Activated carbon is a highly porous material that can absorb volatile chemicals on a molecular basis (e.g. smoke & odor), but does not remove larger particles. It is normally used in conjunction with other filter technology, especially with HEPA
• Carbon cannot efficiently remove VOCs, chemicals, and strong odors from the air – the pre filter & HEPA filter will do this. 
• This three stage filtration system gives a thorough cleaning performance 
• It is especially effective at removing particles that trigger allergic reactions 

Puri-tech Technology

• Puri-tech is an advanced scientific technology that uses short wave Ultra-Violet light and Titanium Dioxide to generate Hydroxil Radicals that break down the DNA of organic particles.
• Commonly used for sterilization, to kill 99.9% of bacteria and viruses
• Independent research confirms its effectiveness against molds, bacteria, and viruses

It is not a filtering technology, as it does not trap or remove particles – The Pre Filter & HEPA filters do this

• UVA sterilization bulbs must be replaced about every 5000 hours.
• For sterility, ultraviolet purification that use UVA tubes (which Mountain Breeze does), is commonly used by hospitals and clinics. 

Ionizer

• Ionizer purifier’s use charged electrical surfaces to generate electrically charged ions.   
• Negative ions are released & these Ions attach to airborne particles which are then electrostatically attracted.
• It has been known to improve your mood and also reduce the feelings of stress and fatigue. 
• As the ions increase in weight to the VOC particles, it assists them to fall from the air without activating any contaminates. 
• HAP air purifier draws large falling particles into the filters. 
• Combined with titanium photo catalyst technology, the use of titanium simulates photosynthesis and converts the pollutants into oxygen – or clean air. 

TiO2 Photo-catalytic-filter

Q: Why don’t I feel that same fresh air my unit used to produce? 

First, make sure your unit and all accessories are cleaned. Second, make sure ozone plate is properly installed and has no signs of burns. If that does not help, try new ozone plate. 

Q. What is UVA?

UVA is a form of ultra-violet light used in the Puri-tech process. UVA is safer and less aggressive than UVC.

Q. How long do the filters last?

It depends upon the environment they are being used in. Very smoky and dusty environments will clog the filters more quickly than a clean environment. In general use the:

• Pre filter last 12 months
• True HEPA filter will last around 4-6 months depends on working environment. 
• Carbon filter will last around 6 months. 

Q. Is the True HEPA filter medical grade?

HAP air purifier uses a H11/12 class True HEPA filter.

Q. How long do the UVA bulbs last?

They are high quality tubes with a lifespan of 8000 hours.

Q. Does it require any cleaning or maintenance?

Yes. The pre-filter is washable and should be cleaned regularly. The pre-filter is to be hand washed and / or vacuumed. The HEPA and carbon filters should be inspected and changed when required. Washable type HEPA filter can be cleaned by water and should be completely dry up before reinstall.

Q. How long is the warranty?

Defects affecting product functionality appearing within Three years of purchase will be corrected by replacement or repair provided the product is used and maintained in accordance with the instructions.

Q: Does HIHAP air purifier produce ozone?

some models have ozone generators, some are ozone free, so customer can choose different models according to their demand.

Q: Are HIHAP Air Purifiers energy efficient? 

HAP Air purifiers consume 30 to 45 watts depending on a model, which is about 1 light bulb